Account Manager: Retail/FMCG – Cape Town


Previously disadvantaged candidates will be given preference.

One of the country’s leading advertising agencies based in Cape Town is on the hunt for a passionate Account Manager. We are looking for someone energetic and eager who is an excellent communicator. The successful candidate will get to work on one of their top retail accounts with a great team. If you are someone who believes in the strength of good ideas, can take initiative and enjoys a challenge, we want to hear from you!



  • Develop and maintain strong relationships with the client through excellent work quality and professional conduct
  • Manage a portfolio of numerous campaigns from concept through to final roll out TTL
  • Work alongside your digital client service team to ensure all campaigns are fully integrated from ATL onto all digital platforms
  • Compile detailed/informative briefs for creative and strategic departments
  • Schedule and arrange client meetings with all relevant parties, including the management of related logistics
  • Ensure that you and the team are well prepared for client meetings
  • Produce accurate and timely contact reports after each client meeting
  • Support your Account Director by drafting effective and timely job briefs and amendments
  • Liaise with colleagues in Traffic, Creative team, DTP and other departments to ensure a job is actioned
  • Act as supporting point of contact for clients in the absence of other team members
  • Brief in, check and ensure understanding of cost estimates before presenting to client
  • Monitor and follow up on all outstanding cost estimates with clients
  • Ensure that cost estimates are approved upfront and billed timeously
  • Manage and compile accurate and detailed weekly status reports for internal and external status meetings.


The successful candidate must have/be:

  • Diploma/Degree in Marketing/Advertising and/or Communications
  • 3+ years’ relevant experience in a similar position
  • Strong admin skills
  • MS Office (MS Word/Excel/PowerPoint)
  • CHASE – advantageous
  • Able to multitask
  • Detail orientated
  • Highly organised and must have good time management
  • Enthusiastic/confident/professional/diplomatic
  • Team player with initiative and excellent interpersonal skills
  • Ability to work under pressure, meet tight deadlines and handle diverse activities
  • Reliable, organised with strong attention to detail
  • Have a solutions-driven attitude
  • Passion for client delivery and service
  • Accountable with good follow through
  • Hard-working and proactive
  • Exceptional time management skills
  • Valid driver’s license and own transport


Should you not receive a response within 2 weeks, please consider your application unsuccessful.

City: Cape Town
Country: South Africa
Level: Mid
Remuneration: Negotiable
Reference Number: #Mich1281
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