Operations Director: TTL Agency – Cape Town

A marvellous opportunity has opened up for a superbly organised Operations Director at a great, medium-sized through-the-line ad agency’s Cape Town office. We’re looking for someone from a Traffic background – with a minimum of 8-9 years Trafficking and Operations management experience within an advertising agency /design studio environment. The role will require you to direct every job that comes into the agency through to the necessary departments and ensure timeous delivery of each. The successful candidate will be responsible for driving the correct operations, systems and processes within the business right through to the final material delivery; cost effectively. If you are a ‘take charge’ individual able to streamline processes and facilitate the seamless running of all aspects of a busy agency, we want to hear from you!



  • Tracking each job’s profitability
  • Review processes & efficiencies between departments
  • Constant communications between all relevant departments
  • Financial reporting off of management software (Chase)
  • Assess job profitability through Chase reports
  • Pull reports & follow-up on outstanding billings
  • Assist MD with resource planning throughout the business
  • Set-up templates for briefing/ budgeting purposes
  • Coordinate & facilitate hourly inputs from all relevant departments for budgeting purposes.


The successful candidate must have/be:

  • A minimum of 8-9 years Trafficking and Operations management experience within an advertising agency /design studio environment
  • A good understanding of traffic, project management, print and repo
  • A thorough understanding of the creative process
  • Good interpersonal skills to deal with various personalities within the agency
  • A good motivator and ability to get good work out of creative
  • Exceptional attention to detail
  • Ability to work under pressure and deliver under tight deadlines
  • Sound computer knowledge
  • Au fait with Chase in areas such as; production, finance, project management and traffic functions
  • Ability to put the necessary systems and procedures in place and follow through to ensure the upkeep thereof
  • Good coordinating skills
  • Reliable, responsible and cooperative
  • Willing to train and develop a more junior colleague
  • Ability to establish rapport with clients, client service, and creative
  • Flexible and proactive
  • Integrity


City: Cape Town
Country: South Africa
Level: Senior
Remuneration: Negotiable
Reference Number: #Chris1703
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