Account Manager: Direct Marketing Agency
Direct/CRM – Marketing, Account Manager – Advertising (Integrated)
Cape Town – Western Cape
A terrific opportunity for an experienced, mid-weight Account Manager has become available at a specialist Direct Marketing agency based in Cape Town.
In this role, the Account Manager is responsible for ensuring a high level, proactive and efficient account management service is provided to clients. The successful candidate will be a main point of contact within the business ensuring client objectives are met and exceeded through end-to-end project management for traditional direct printed mail services. As such, Direct Mail and Distribution agency experience is a must.
This key role will also contribute to achieving the company’s overall business objectives. Apply today!
Responsibilities
- Responsible for the creation, management, and development of several client accounts, acting as the ‘face of the agency’ to a variety of stakeholders.
- Efficiently manage client campaigns from brief to delivery, for example, interpretating client briefs, negotiating supplier quotes and ensuring profitability of each project within business KPIs and targets.
- Identify and brief relevant internal and external suppliers including creative, data and production through to fulfilment and distribution to execute each client project within agreed timescales and budgets.
- Propose alternative design and production routes to clients by proactively feeding back suggestions.
- Understand postal routes and proactively apply for incentives where applicable.
- Effectively negotiate and partake in buying activities when required.
- Manage and coordinate existing client’s traditional direct printed mail activity to agreed budgets, timescales, and standards.
- Develop and maintain effective long-term relationships with clients and suppliers.
- Implement reports and other analysis where necessary to support and contribute to recommending appropriate ideas and improvements/cost savings.
- Promote and honour the agency’s accreditations and standards, ensuring successful roll out to clients and suppliers.
- Proactively identifying opportunities to upsell the company’s services to existing clients.
- Responsible for the management and development of direct reports.
- Ensuring compliance with the agency’s policies, procedures, and guidelines, together with all relevant regulatory and statutory requirements.
- Engaging with the company’s appraisal process, and demonstrate commitment to our values, behaviours, and your continuous personal development.
- Performing other reasonable duties and/or projects as directed by your line manager.
Requirements
The successful candidate must have/be:
- Industry relevant Degree in a relevant subject (or equivalent experience).
- Business/Marketing qualification.
- Minimum 3 years industry experience.
- Direct mail and distribution agency experience.
- Print and production knowledge to an industry standard.
- Knowledge in delivery of campaign from brief to delivery.
- Experience in managing and developing direct reports.
- Experience in negotiation and guiding conversations towards positive outcomes.
- Experience in successfully planning and managing projects.
- Experience in a wide remit of time and budget sensitive marketing activities.
- Experience of traditional direct printed mail.
- Strong communicator and negotiator, competent in building relationships at all levels.
- Competent in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams).
- Ability to work under pressure and prioritise workload effectively.
- Ability to be proactive and work well in a team environment.
- Have an eye for detail and a high level of accuracy in all aspects of work.
- Ability to take the lead and portray confidence during client meetings and site visits.
- A ‘can-do’ attitude and comfortable asking questions in order to develop solutions and meet requirements.
- Competent in the interpretation of client briefs.
Should you not receive a response within 10 days, please consider your application unsuccessful.
City: Cape Town
Country: South Africa
Level of Expertise: Mid
Remuneration: Negotiable
Consultant: Michelle
Reference Number: #Mich1627